​Sketching and developing concepts
 ​Concepts to revamp the volunteer experience with top choices circled
 ​Some quick crunching of retention data showed us two drop off points for volunteers, and thus, two great opportunity areas.
 ​The Peer Health Exchange client team votes on concepts and rates them along a spectrum of high/low impact and easy/hard to do.
 Voting dots help visually build consensus over concepts to pursue.​
 ​I show a rough prototype of the video learning concept to a volunteer.
 ​User testing of prototypes continues.
 ​I show prototypes to a focus group of volunteers.
 ​A functioning prototype at our final meeting. We digitized the volunteer's curriculum into a video library.
prev / next